BestSeniorLiving.io | Terms & Conditions

TERMS AND CONDITIONS

Last Updated: November 28, 2025

1. AGREEMENT TO TERMS

These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Best Senior Living (“we,” “us,” or “our”), concerning your access to and use of the bestseniorliving.io website and the Senior Care Rapid Decision Toolkit (the "Product").

By purchasing or accessing the Product, you agree that you have read, understood, and agreed to be bound by all of these Terms and Conditions. If you do not agree with all of these terms, then you are expressly prohibited from using the Product and must discontinue use immediately.

2. INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated, the Product is our proprietary property. All source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) are owned or controlled by us and are protected by copyright and trademark laws of the United States.

Your License: We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Product for your personal, non-commercial use only.

You MAY: Download and print the checklists/tools for your own family's use.

You MAY NOT: Reproduce, distribute, sell, license, or create derivative works from the Product without our express written permission. You cannot sell these PDFs to other families or advisors.

3. PAYMENT AND PRICING

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in U.S. dollars.

4. REFUND POLICY

We want you to be satisfied with your purchase.

30-Day Money-Back Guarantee: If you are not satisfied with the Senior Care Rapid Decision Toolkit for any reason, you may request a full refund within 30 days of your purchase.

How to Request: Email us at [INSERT SUPPORT EMAIL] with your order number. Refunds are processed within 5-10 business days.

5. MEDICAL AND LEGAL DISCLAIMER

Read this carefully. The Product is for educational and informational purposes only. Best Senior Living is not a medical provider, law firm, or financial advisory firm.

Not Medical Advice: The information provided is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

Not Legal/Financial Advice: Decisions regarding senior care often involve legal and financial complexities. You should consult with a qualified attorney or financial advisor regarding your specific situation.

No Professional-Client Relationship: Your use of this Product does not create a doctor-patient or attorney-client relationship between you and Best Senior Living.

6. LIMITATION OF LIABILITY

To the fullest extent permitted by law, in no event will we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the Product.

We are not responsible for any decisions made based on the information provided in the Toolkit. You assume full responsibility for your choices regarding senior care facilities, caregivers, and medical directives.

7. USER DATA AND PRIVACY

We care about your data privacy and security. Please review our Privacy Policy [LINK TO PRIVACY POLICY]. By using the Site, you agree to be bound by our Privacy Policy, which is incorporated into these Terms and Conditions.

8. GOVERNING LAW

These Terms shall be governed by and defined following the laws of the State of Texas. You and Best Senior Living irrevocably consent that the courts of Travis County, Texas shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these terms.

9. CONTACT US

In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:

Best Senior Living 512 W. MLK Jr. Blvd #289, Austin, TX 78701

Email: [email protected]